Webinar FAQ

What is a Webinar?
The term webinar is short for web-based seminar. A webinar is an online presentation you can attend without having to leave your home or office. The presentation is shown on your computer/phone/device and sends sound through your speaker or headphones. 

Are there any tech requirements?
Participants need a computer or device with internet access to join the meeting. After registering, you will receive a confirmation email with the link to join the meeting. To join using your smartphone, download the free Zoom app.

I registered, but where is my link?

After registering, an email is sent from Zoom with a distinct link to log in to the webinar. You may need to check your spam or junk folder for an email from “no-reply@zoom.us”

Is there tech support available?

Is there a cost?
No. All Michigan Alliance for Families services are provided at no cost to families. Michigan Alliance for Families is an IDEA Grant Funded Initiative of the Michigan Department of Education, Office of Special Education, and Michigan’s federal Parent-Training and Information Center (PTIC) funded by U.S. Department of Education, Office of Special Education Programs (OSEP).

What if I need accommodations?
The accessibility features available in Zoom includes auto-generated captions, adjustable display settings, and screen reader support. If you require accommodations or materials in an alternative format, please let us know at least two weeks before the workshop by email info@michiganallianceforfamilies.org or call the Information and Referral Office at 1-734-994-8100 ext 1590.

How do I translate captions?

Zoom can translate the captions into your preferred language. This is done in real-time during the meeting, and can be set by each individual participant.

Why do you need our personal information to register?
As a requirement of our grant, we collect demographic information on who we provide services to. All of your information is kept private.

What is the follow-up evaluation about?
After an online workshop, you will receive an email asking you to complete a very short online survey. This helps us evaluate the quality of the presentations we offer. It’s also an opportunity for participants to give feedback on what they did (or didn’t) like.

What if I have questions about registration, attending, etc?
Michigan Alliance for Families is here for you! Call 1-800-552-4821 or email us info@michiganallianceforfamilies.org.

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