Webinar FAQ

What is a Webinar?
The term webinar is short for web-based seminar. A webinar is an online presentation you can attend without having to leave your home or office. The presentation is shown on your computer and sends sound through your computer (via speakers or headset). 

What if I have a question about what I heard or have a follow-up question?
Michigan Alliance for Families is here for you! Call 1-800-552-4821 or email us info@michiganallianceforfamilies.org.

Are there any tech requirements?
Participants need a computer or device with internet access (cable, DSL, or better) and an email address. No special software is required, but you may be prompted to download/run a file the first time you access the software. You listen through your computer, so functioning speakers or headphones are needed.  GoToWebinar and Zoom both have apps available to join using your smartphone.

Is there tech support available?

Is there a cost?
All Michigan Alliance for Families services are provided at no cost to families. Michigan Alliance for Families is an IDEA Grant Funded Initiative of the Michigan Department of Education, Office of Special Education, and Michigan’s federal Parent-Training and Information Center (PTIC) funded by U.S. Department of Education,Office of Special Education Programs (OSEP).

What if I need accommodations?
If you require accommodations or materials in an alternative format, please let us know at least two weeks before the workshop by email info@michiganallianceforfamilies.org or call the Information and Referral Office at 1-734-994-8100 ext 1590.

Why do you need our personal information to register?
As a requirement of our grant, we collect information on who we provide services to. All of your information is kept private. Some questions are required (name, city/town, etc), and some are optional (race/ethnicity).

What is the follow-up survey about?
After an online workshop, you will receive an email asking you to complete a very short online survey. This helps us evaluate the quality of the work we do. It’s also an opportunity for participants to give feedback on what they did (and didn’t) like.

What if I have questions about registration, attending, etc?
Michigan Alliance for Families staff is available to answer your questions. Please call 1-734-994-8100 ext 1590, or email info@michiganallianceforfamilies.org.

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